Shipping Policy

Thank you for shopping with TRU HYT.

We are committed to getting your order to you as quickly as possible.

Processing Time

Orders are typically processed within 1–3 business days after payment is received.

Orders placed on weekends or holidays will begin processing on the next business day.

During product launches, limited releases, or promotional events, processing times may be slightly longer.

Shipping Rates

Shipping costs are calculated at checkout based on your order.

We offer:

• Free Standard Shipping on U.S. orders of $200 or more
• Standard shipping rates for orders under $200

Any available expedited shipping options will be displayed during checkout.

Shipping Locations

At this time, TRU HYT ships within the United States only.

Order Tracking

Once your order ships, you'll receive a confirmation email with tracking information so you can follow your package's progress.

Delivery Times

Estimated delivery times are provided at checkout and in your shipping confirmation email.

Delivery times are estimates and may vary due to weather, carrier delays, holidays, or other circumstances beyond our control.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order.

TRU HYT is not responsible for delays or additional shipping costs resulting from incorrect or incomplete shipping information provided during checkout.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us as soon as possible.

We'll work with the shipping carrier to investigate the issue and help resolve it promptly.

Questions

If you have any questions about your shipment or need assistance with your order, please contact our customer support team support@truhty.com. We're happy to help.